Terms And Conditions
Welcome to Hobbies Direct. By using our website (https://hobbiesdirect.co.uk), you agree to comply with these terms and conditions. Please take the time to read them carefully, as they govern your use of our services and website.
1. General Information
Hobbies Direct provides a wide range of hobby and craft products through our online store. By using this site, making a purchase, or browsing, you agree to these terms. If you do not agree, you must refrain from using our website.
2. Product Information and Availability
We strive to ensure that all product descriptions, images, and prices listed on the website are accurate. However, occasional errors may occur. In such cases, we reserve the right to correct any inaccuracies and to update product information without notice. Product availability is subject to change at any time, and we reserve the right to limit quantities or discontinue products without prior notice.
3. Pricing and Payment
- All prices displayed on the website are in British Pounds (GBP) and include applicable VAT where required.
- We reserve the right to modify prices at any time. If an error occurs in pricing, we will contact you before processing the order.
- Payment can be made securely via credit/debit cards (Visa, Mastercard, etc.) Soon and PayPal. All transactions are protected with SSL encryption to ensure the safety of your information.
4. Order Process
Once an order is placed, you will receive an email confirming your purchase. Orders are typically processed within 1-2 working days. In the event of stock issues or delays, you will be notified as soon as possible. Hobbies Direct reserves the right to cancel any order if necessary.
5. Shipping and Delivery
We ship all orders within the UK using Royal Mail and other reliable couriers. Shipping times and costs vary based on the selected service and the order value. For full details, please refer to our Shipping Details page.
- Royal Mail 48: £3.99 for orders under £50, free for orders over £50. Delivery takes 2-3 working days.
- Royal Mail 24: £6.99 for orders under £50, with an estimated delivery of 1-2 working days.
- Courier Services: Available at £6.99 for orders under £50, typically delivering in 2-4 working days.
Tracking details will be provided via email after your order is dispatched.
6. Returns and Refunds
If you are not satisfied with your purchase, we offer hassle-free returns within 30 days of receiving the item. Items must be unused, in their original packaging, and accompanied by proof of purchase. For full details, please see our Returns Policy page.
Refunds will be processed within 7 working days of receiving the returned item. Original shipping costs are non-refundable unless the item was faulty or incorrect.
7. Intellectual Property
All content on the Hobbies Direct website, including images, text, and graphics, is the intellectual property of Hobbies Direct or its content providers. You may not reproduce, distribute, or use our content without prior written permission.
8. Liability
While we make every effort to ensure that the information on our website is accurate and up-to-date, we do not guarantee the accuracy or completeness of this information. We are not liable for any direct or indirect damages resulting from the use of our website or products. Our liability is limited to the value of the purchased product.
9. Privacy and Data Protection
Your privacy is important to us. We collect, use, and protect your data in accordance with our Privacy Policy, which outlines how we handle personal information provided by you during your interaction with our website. We are committed to keeping your data safe and never share it with third parties without your consent.
10. Google Merchant Center Compliance
In compliance with Google Merchant Center (GMC) policies:
- All products listed include accurate pricing, clear product descriptions, and shipping costs.
- Our Shipping Policy and Returns Policy are clearly outlined and easily accessible.
- Our business complies with all local and international laws regarding the sale of goods.
11. Modifications to These Terms
Hobbies Direct reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and by continuing to use the website, you agree to the updated terms. We encourage you to review this page regularly to stay informed of any updates.
12. Governing Law
These terms are governed by the laws of the United Kingdom, and any disputes arising from these terms will be subject to the jurisdiction of the UK courts.
13. Company Information
Hobbies Direct is a trading name of Kabeer Ahmad, a registered business operating under VAT No: GB199321379. All operations, transactions, and data handling are managed by Kabeer Ahmad.
14. Contact Us
If you have any questions about these Terms and Conditions, or if you need further assistance, please contact us at:
Email: support@hobbiesdirect.co.uk
Phone: +447482233949
Address: Hobbies Direct, Unit 7a, MATCO Industrial Estate, Pleck Road, Walsall, West Midlands, WS2 9HA