Shipping Details

At Hobbies Direct, we are committed to delivering your orders promptly and securely across the UK. We use trusted services like Royal Mail and other reputable couriers to ensure reliable shipping. Below are the full details regarding our shipping policies:

Dispatch and Delivery Times

• Order Processing: All orders are processed and dispatched within 1-2 working days after payment confirmation.
• Delivery Timeframe:
  • Royal Mail 48: Delivers in 2-3 working days.
  • Royal Mail 24: A faster option with delivery in 1-2 working days.
  • Order Cut-Off Time: 12PM GMT (London).

Shipping Costs

• Royal Mail 48: £3.99 for orders under £30, free for orders over £30.
• Royal Mail 24: £6.99 flat fee.
• Standard Courier Service: For bulky items, delivery costs £6.99 for orders under £30 and free for orders over £30. Delivery is typically within 2-4 working days, but may take longer to certain postcode areas. Additional charges may apply to the following areas: AB, BT, DD, DG, FK, TD, TR, PA, PH, IV, KW, KY.

All shipping costs are calculated at checkout, and you will see the total before completing your purchase.

Tracking Your Order

Once your order is dispatched, you will receive an email confirmation with your tracking number. For Royal Mail deliveries, you can track your parcel on the Royal Mail website. If you choose a courier service, tracking information will be provided via email.

Delivery Areas

We deliver across the entire UK, including:

• England
• Scotland
• Wales
• Northern Ireland

Currently, we do not offer international shipping, but we hope to expand in the future.

Handling Missed Deliveries

If you’re unavailable to receive your parcel, Royal Mail or your courier will leave a card with instructions for rescheduling delivery or collecting your item from a local depot. If your order is returned due to a failed delivery, we will contact you to arrange a redelivery.