Privacy Policy

At Hobbies Direct, we are committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal data when you visit or make a purchase from our website. We comply with applicable privacy laws to ensure your personal information is handled securely and transparently.

1. Data We Collect

We collect personal information to provide you with our products and services. The information we collect includes:

  • Personal Information: Your name, contact details, delivery address, and phone number.
  • Payment Details: Billing information and payment method (Note: we do not store credit card details).
  • Order Information: Items ordered, shipping choices, and transaction records.
  • Website Data: Information such as IP addresses, browser type, and browsing history collected via cookies.

2. How Your Data is Used

We use your personal information for several purposes, including:

  • Order Fulfillment: To process and complete your orders, and to deliver products to you.
  • Customer Service: To respond to any queries and provide support after your purchase.
  • Marketing: To send you promotional emails if you have opted in for such communications.
  • Website Optimization: To improve our website’s functionality and personalize your experience.

3. Security of Your Data

We take the security of your information seriously. Our website uses encryption technologies to ensure your personal data is protected. We also implement measures to prevent unauthorized access or misuse of your data.

4. Sharing Your Information

We only share your personal data with third-party partners necessary for fulfilling your order, including:

  • Payment Gateways: For processing your payment securely.
  • Delivery Providers: To ship your order (e.g., Royal Mail or other couriers).
  • Analytics Services: To help us analyze how users interact with our site.

These third parties must comply with strict data protection rules and cannot use your information for other purposes.

5. Use of Cookies

Cookies are used to enhance your browsing experience. They allow us to remember your preferences and show content relevant to you. You can manage cookies through your browser settings, but disabling them may affect certain website features.

6. Your Rights

As a user, you have the following rights:

  • Access: To request a copy of the personal data we hold about you.
  • Correction: To correct any inaccuracies in your personal information.
  • Deletion: To request deletion of your data where applicable.
  • Marketing Preferences: To opt-out of receiving marketing communications at any time.

To exercise any of these rights, please contact us at support@hobbiesdirect.co.uk.

7. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party sites, so we encourage you to review their privacy policies when visiting their sites.

8. Policy Changes

We may update this Privacy Policy periodically to reflect any changes in our practices or legal requirements. Please revisit this page to stay informed about any updates.

9.Company Information

Hobbies Direct is a trading name of Kabeer Ahmad, a registered business operating under VAT No: GB199321379. All operations, transactions, and data handling are managed by Kabeer Ahmad.

10. Contact Us

For any questions or concerns regarding this policy or your personal data, please reach out to us: